IPPreserver® helps how?

Regardless of the size of your organization there is a problem that all organizations share: The knowledge of how things work resides largely in the heads and experience of the people who designed or have been doing the work. When they leave, the organization loses 'know how' that may not be regained easily.

Even if key personnel are temporarily absent, no one else knows what they know, or how to find out what they need to know, to get the job done.

The real cost of the unavailability or loss of key and core knowledge is decreased product and service quality and loss of reputation.

Financially: If this is not rectified quickly, it leads rapidly to brand damage, reduced market share and shareholder value and in many cases the financial instruments of the business can not support a reduced share value.

When key knowledge is perceived by the market to reside in one or two key individuals, those individuals can never leave without potentially destroying their legacy.

Article: Know how management

Article: Knowledge management

Read: Baldrige Winning organisation's submission to computer awards

What's new in version 8.3?

IPPreserver® has come of age as an enterprise 'knowhow manager' in this latest version. The publishing process is now as simple and intuitive as the knowledge presentation. Local draft procedures are now managed by the interface for instant access and all master file publishing is under password protected visual interface control.

"Frankly we cannot see how we would ever be as good without it."

Peter Kerridge - CEO Kerridge & Partners

Interface demonstration and instructional video help for users - coming soon for IPPreserver 8.34

If that individual owns the business he or she will never realize its value in a sale, unless the manual to the business ships with it.

What is IPPreserver®?

"It is a widely held view that one of the key attributes of a great leader is their ability to communicate simply, consistently and with clarity. This maxim should equally be applied to the policies and procedures that enable a business to operate. They should be communicated simply and with clarity to enable them to be applied consistently. This is the secret of IPPreserver’s success. IPPreserver enables the people within our business to document what they do (procedures) and how they do it (know how) in a simple easy to use format.
It enables clear communication to existing staff, new staff, suppliers, and even customers that the way we operate is robust and continuous. It also ensures that what we do for our customers is done consistently. Once knowledge is captured in IPPreserver business improvement becomes a habit because IPPreserver becomes a knowledge base that our people use all the time. They use it because it is easy and accessible. They improve it because they use it. From an IT perspective, IPPreserver is a breeze to implement and train users on. And the great thing is that once implemented it truly is a business system NOT an IT system. If your goal is to deliver the best possible outcomes for your customers, IPPreserver is the foundation for achieving your goal."

Chelydra Percy CEO - ESITO