IPPreserver® helps how?

Regardless of the size of your organization there is a problem that all organizations share: The knowledge of how things work resides largely in the heads and experience of the people who designed or have been doing the work. When they leave, the organization loses 'know how' that may not be regained easily.

Even if key personnel are temporarily absent, no one else knows what they know, or how to find out what they need to know, to get the job done.

The real cost of the unavailability or loss of key and core knowledge is decreased product and service quality and loss of reputation.

Financially: If this is not rectified quickly, it leads rapidly to brand damage, reduced market share and shareholder value and in many cases the financial instruments of the business can not support a reduced share value.

When key knowledge is perceived by the market to reside in one or two key individuals, those individuals can never leave without potentially destroying their legacy.

Article: Know how management

Article: Product Fact Sheet

Read: Baldrige Winning organization's submission to computer awards

SEE: FAQs

See FAQs

What's new in the 2011 version?

IPPreserver® has come of age as a cloud enabled enterprise 'knowhow manager' in this latest version;

IPP 2011 has an in built collaboration space allowing any authorised person to copy and edit any procedure as a draft and invite collaboration on it. Content owners receive notification and automatic invitation to mediate the changes and elect to make improvements and republish.

Internally the IPP browser less cloud interface manages all linkages to both internal share drive resident documents and applications and cloud based material. However the procedural material is also selectively simultaneously available via a secure browser based experience - with local file and application access disabled - enabling customers and other stakeholders to have instantaneous access to any new procedures their logon and password provides them access to - without the need to update any intranet or external website content.....instantly!

"Frankly we cannot see how we would ever be as good without it."

Peter Kerridge - CEO Kerridge & Partners

If an individual owns the business he or she will never realize its value in a sale, unless the manual to the business ships with it..............Link: What a major bank had to say

Why do we all need an IPPreserver®?

"It is a widely held view that one of the key attributes of a great leader is their ability to communicate simply, consistently and with clarity. This maxim should equally be applied to the policies and procedures that enable a business to operate. They should be communicated simply and with clarity to enable them to be applied consistently. This is the secret of IPPreserver’s success. IPPreserver enables the people within our business to document what they do (procedures) and how they do it (know how) in a simple easy to use format.
It enables clear communication to existing staff, new staff, suppliers, and even customers that the way we operate is robust and continuous. It also ensures that what we do for our customers is done consistently. Once knowledge is captured in IPPreserver business improvement becomes a habit because IPPreserver becomes a knowledge base that our people use all the time. They use it because it is easy and accessible. They improve it because they use it. From an IT perspective, IPPreserver is a breeze to implement and train users on. And the great thing is that once implemented it truly is a business system NOT an IT system. If your goal is to deliver the best possible outcomes for your customers, IPPreserver is the foundation for achieving your goal."

Chelydra Percy CEO - ESITO